Privacy Notice
Last updated: 11 August 2026
1. Introduction
Kaizen Innovative Technologies Limited (“Kaizen”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect, use, store and protect personal information when you visit https://www.kaizenintech.com, contact us through our website or otherwise communicate with us about our services.
Kaizen Innovative Technologies Limited is the controller responsible for the personal information described in this Privacy Notice.
Kaizen Innovative Technologies Limited
11972671
Unit 22, Printworks Business Park, Foundry Lane, Speedwell, Bristol, BS5 7FZ
https://www.kaizenintech.com
info@kaizenintech.com
We provide IT asset disposition (ITAD) and related services, including secure data erasure, value recovery, certified data destruction, data storage and backup.
This Privacy Notice primarily concerns personal information collected through our website and related business enquiries. Separate contractual and data-processing arrangements may apply where we process information on behalf of customers in providing our services.
2. Personal Information We Collect
Information you provide to us
When you complete a contact or enquiry form or communicate with us directly, we may collect:
* your name;
* company or organisation name;
* business email address;
* telephone number, where provided;
* job title, where provided;
* the contents of your enquiry or correspondence; and
* any other information you choose to provide.
Please avoid including confidential, sensitive or unnecessary personal information in a website enquiry.
Information collected when you use our website
When you visit our website, we and our service providers may collect certain technical and usage information. Depending on your cookie choices and the technologies involved, this may include:
* IP address;
* browser and device information;
* operating system;
* pages visited;
* date and time of visits;
* approximate location derived from technical information;
* referring website or source; and
* information about how visitors interact with our website.
Some of this information is collected using cookies, tags and similar technologies.
Please see our Cookies Policy for further information.
3. How We Use Your Personal Information
We may use personal information to:
* respond to enquiries and requests;
* communicate with prospective and existing business customers;
* provide information about our ITAD and related services;
* prepare quotations or discuss potential services;
* manage our business relationships;
* operate, maintain and secure our website;
* understand how visitors use our website, where permitted;
* measure and improve website performance, content and effectiveness;
* prevent and investigate fraud, security incidents or misuse;
* establish, exercise or defend legal claims;
* comply with legal and regulatory obligations; and
* maintain appropriate business and administrative records.
We will not use personal information for purposes incompatible with those described in this Privacy Notice unless permitted or required by law.
4. Our Lawful Bases
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Legitimate interests – where processing is necessary for our legitimate business interests and those interests are not overridden by your rights. This may include responding to business enquiries, managing business relationships, maintaining the security of our website and improving our services.
Steps before entering into a contract or performance of a contract – where processing is necessary in connection with entering into or performing a contract with you individually.
Legal obligation – where processing is necessary for us to comply with a legal or regulatory obligation.
Consent – where we ask for your consent, including where consent is required for certain cookies, analytics or similar technologies. Where we rely on consent, you may withdraw it at any time.
5. Website Analytics
We use Google Analytics 4, implemented through Google Tag, to help us understand how visitors use our website and to measure and improve website performance.
Google Analytics may collect information about visits and interactions with our website, such as pages viewed, device and browser information, approximate location, referral information and interaction data.
Our website uses Usercentrics for Wix to manage cookie and tracking preferences. Where consent is required, relevant Google analytics and tracking technologies are not intended to be activated until the appropriate consent has been provided.
You can change or withdraw your cookie choices using the cookie settings available on our website.
Further information is provided in our Cookies Policy.
6. Sharing Personal Information
We may share personal information where reasonably necessary with organisations that provide services to us, including:
* Wix and website hosting/infrastructure providers;
* IT and cybersecurity providers;
* email and communications providers;
* website developers and support providers;
* Google in connection with Google Analytics;
* Usercentrics in connection with cookie consent management;
* professional advisers, including lawyers, accountants and insurers; and
* regulators, government bodies, law-enforcement authorities or courts where required or permitted by law.
Where organisations process personal information on our behalf, we take appropriate steps to require them to protect that information and use it only for authorised purposes.
We may also disclose personal information in connection with a merger, acquisition, restructuring, sale of assets or similar corporate transaction, subject to appropriate safeguards.
7. International Transfers
Some of the technology and service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data protection law. Depending on the destination and circumstances, this may include reliance on UK adequacy regulations or appropriate contractual safeguards.
8. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet applicable legal, regulatory, accounting and reporting requirements.
Our general retention approach is:
* Website enquiries: normally retained for up to 12 months after the enquiry has been resolved or our last meaningful contact with you, unless the enquiry develops into an ongoing business relationship.
* Prospective customer and business correspondence: normally retained for up to 24 months after our last meaningful contact, unless there is a continuing business reason to retain it.
* Website analytics information: retained in accordance with the settings and retention arrangements applicable to the analytics technologies used on our website.
* Customer, contractual and transaction records: retained for as long as necessary to manage our relationship with the customer and thereafter for the period required or appropriate for legal, regulatory, accounting, tax, insurance and dispute-resolution purposes.
We may retain information for longer where necessary in connection with an actual or anticipated legal claim, dispute, investigation or regulatory requirement.
We periodically review the personal information we hold and delete or anonymise information when it is no longer required.
9. Security
We use appropriate technical and organisational measures designed to protect personal information against unauthorised or unlawful processing and against accidental loss, destruction, alteration or disclosure.
Access to personal information is restricted where appropriate to personnel and service providers who require it for legitimate business purposes.
However, no internet transmission or information-storage system can be guaranteed to be completely secure.
10. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
* request access to personal information we hold about you;
* request correction of inaccurate or incomplete information;
* request deletion of personal information;
* object to certain processing;
* request restriction of processing;
* request transfer of certain personal information;
* withdraw consent where processing is based on consent; and
* complain about how we handle your personal information.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact info@kaizenintech.com
We may need to verify your identity before acting on a request.
11. Complaints
If you have concerns about how we use your personal information, please contact us at info@kaizenintech.com so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information about your rights and making a complaint is available at ico.org.uk.
12. Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy information before providing personal information to them.
13. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our business, website, technologies or legal requirements.
The latest version will be published on our website and the “Last updated” date will be amended accordingly.
14. Contact Us
If you have questions about this Privacy Notice or how we use personal information, please contact:
Kaizen Innovative Technologies Limited
Unit 22, Printworks Business Park
Foundry Lane
Speedwell
Bristol
BS5 7FZ
info@kaizenintech.com